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Contact Info
Heritage Finlease Limited
Regd Office: Plot No 83, Survey No. 43 to 46 & 48, 2nd Floor, Dwaraka Summit, Kavuri Hills, Guttala Begumpet, Hyderabad - 500033, Telangana, India
Phone
91 40 23301095
contact@heritagefinlease.in, info@heritagefinlease.in
Grievance Redressal
- The Company has setup a system for receiving, registering and disposing of complaints and grievances of customers.
- Mr. Bhudhar Kumar Karuturi shall be the Grievance Redressal Officer.
- The customer has to send all the relevant details and the nature of complaint to the Grievance Redressal Officer.
- On receipt of the Compliant, after due verification and enquiry on the Veracity of the case, the grievance redressal officer shall arrive at a decision based on the facts of the case. Such decision shall be communicated by the grievance redressal officer to the complainant
- In case complaint / dispute is not redressed within a period of one month or if the borrower/customer is not satisfied with the decision of the Grievance Redressal Officer, he can approach the Ombudsman.
Designation
Grievance Redressal Office / Principal Office – Grievances
Contact Name:
Mr. Bhudhar Kumar Karuturi
Telephone:
customersupport@heritagefinlease.in
bhudhar@heritagefinlease.in
Letter Desk:
Plot No 83, Survey No. Survey no. 43 to 46 & 48, 2nd Floor, Dwaraka Summit, Kavuri Hills, Guttala Begumpet, Hyderabad - 500033, Telangana, India
Designation
Officer in Charge
Contact Address:
Department of Non-Banking Supervision (DNBS), Secretariat Road, Saifabad, Hyderabad 500004
Telephone:
Fax:
dnbshyderabad@rbi.org.in
Website of RBI Omdusman:
cms.rbi.org.in